Ask the question first
Before exporting a report, decide what you want to know. Tickets issued can describe entitlements created. Attendance asks who actually came. A current check-in total answers a different question again when people can leave. If the committee uses the same word for all three, a perfectly accurate report can still be misunderstood. Put the definition beside the number rather than expecting every reader to know the system’s terminology.
Read the documented distinction
Ticket Tailor distinguishes people currently checked in from those checked in at least once. Its reports also depend on the relevant device information being synchronized. Record the event occurrence and the time at which you read the result. Do not describe a provisional local device total as a final organization-wide count. An export is a representation of recorded actions, not an independent physical headcount or a venue safety certification.
Keep groups and re-entry visible
An order can contain several tickets, and one person can interact with the entrance more than once. Decide whether your analysis is based on orders, tickets, unique attendees or interactions. Do not mix those units in one total. If the organization’s process did not capture a reliable distinction, disclose that limitation. Arithmetic cannot recover information that the admission workflow never recorded consistently.
A fictional committee report
The event issued 120 tickets, recorded 96 people attending at least once and shows 80 currently checked in at the reporting time. These numbers need not be contradictions. The report states the meaning of each and identifies unresolved exceptions separately. It does not subtract one number from another and label the result “missing people.” The interpretation should remain tied to the event’s actual recording process and its known limitations.
Sources used for this page
These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.
- Ticket Tailor: check-in reporting and its limitations — Merchant documentation · help.tickettailor.com · Merchant-controlled · checked 2026-09-28
- Ticket Tailor: group check-in — Merchant documentation · help.tickettailor.com · Merchant-controlled · checked 2026-09-28