Separate two jobs
Scanning an existing ticket and selling a new one are different tasks. An on-site sale introduces price selection, payment, ticket issuance and an admission decision. Decide who owns each step and what happens if the sequence stops partway through. A device that can read a QR code is not automatically configured to take money. Do not expand a volunteer’s payment authority merely because they are already holding a phone.
Read the current requirements
Ticket Tailor’s in-person guide describes compatible NFC phones, a configured Stripe location and user payment permissions for Tap to Pay. It also distinguishes an operator-recorded external payment from card processing. Check the current device, operating system, country and processor requirements directly before relying on the feature. “In person” does not establish networkless card authorization. Our documentation review is not a completed payment test.
Keep the result explicit
The authorized operator needs to know whether payment succeeded, a ticket was issued and admission was recorded. If one step is uncertain, preserve that uncertainty rather than repeating a charge or issuing another item without investigation. Refunds and order changes require the appropriate administrative route. This publication does not process payments, store card data or advise a volunteer to handle transactions outside their assigned authority.
A fictional interrupted sale
A payment screen stops responding before the operator can confirm the result. The team pauses the financial action and follows its agreed processor-check route. It does not assume failure and charge again. The admission lead receives the final verified outcome through the proper channel. Rehearsing that handoff is as important as a successful ordinary sale, because a partial sequence is where duplicate records and confused expectations can arise.
Sources used for this page
These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.
- Ticket Tailor: in-person orders — Merchant documentation · help.tickettailor.com · Merchant-controlled · checked 2026-09-28
- Ticket Tailor: current pricing and conditions — Merchant documentation · tickettailor.com · Merchant-controlled · checked 2026-09-28